Privacy Policy
Your privacy matters to us. This Privacy Policy explains what information Forex Royal AI collects, how we use it, how we protect it, and the choices you have regarding your personal information.
1. Introduction
Welcome to Forex Royal AI (“Forex Royal AI,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, purchase our products, use our software, or interact with our services.
We are committed to handling personal information responsibly, transparently, and in accordance with applicable privacy laws.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
2. Scope of This Policy
This Privacy Policy applies to:
Our website
Customer accounts
Product purchases
License management
Affiliate program
Support services
Educational content
Marketing communications
Any other services operated by Forex Royal AI
It does not apply to third-party websites or services that may be linked from our website.
3. Information We Collect
Depending on how you interact with us, we may collect different categories of information.
Information You Provide
You may provide information including:
Full name
Email address
Billing information
Country or region
Company name (if applicable)
Account credentials
Support requests
Messages you send us
Affiliate registration details
Providing some information is necessary to create an account, process purchases, or receive customer support.
Account Information
When you create an account, we may collect information such as:
Account ID
Username
Password (stored securely)
License information
Product ownership
Purchase history
Subscription status
Technical Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type
Operating system
Device information
Screen resolution
Language preferences
Time zone
Referral source
Pages visited
Session duration
This information helps us improve website performance, security, and user experience.
License and Software Information
To provide licensing and product activation, we may process information related to:
License keys
Product version
Activation status
Domain or installation identifiers (where applicable)
MetaTrader account identifiers (only when required for licensing)
Software diagnostics related to activation
We do not collect or monitor your trading positions, balances, or investment decisions unless explicitly required to provide a support service that you request.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Keep users signed in
Remember preferences
Improve website functionality
Analyze website usage
Measure marketing performance
Prevent fraud
Enhance security
Cookies may be temporary (session cookies) or persistent.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. How We Use Your Information
We use collected information for legitimate business purposes, including:
Providing our products and services
Processing purchases
Managing customer accounts
Delivering software licenses
Providing technical support
Improving website performance
Maintaining security
Preventing fraud
Responding to inquiries
Sending transactional communications
Sending marketing communications (where permitted or with your consent)
Complying with legal obligations
We only process personal information where there is an appropriate legal basis to do so.
6. Marketing Communications
If you subscribe to our newsletter or marketing updates, we may send information about:
Product updates
New releases
Educational content
Trading resources
Promotional offers
Company announcements
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails or by contacting us directly.
Transactional emails related to purchases, licensing, account security, or support may still be sent when necessary.
7. Sharing Your Information
We do not sell your personal information.
We may share information only when necessary with trusted third parties, including:
Payment processors
Cloud hosting providers
Email delivery providers
Analytics providers
Customer support platforms
Licensing infrastructure providers
Fraud prevention services
Legal or regulatory authorities where required by law
Each service provider is expected to protect your information appropriately and process it only for authorized purposes.
8. International Data Transfers
Forex Royal AI serves customers around the world.
Your information may be processed or stored in countries different from your country of residence.
When international transfers occur, we take reasonable steps to ensure that personal information remains protected in accordance with applicable privacy laws and industry best practices.
9. Data Security
Protecting customer information is a priority.
We implement reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
These measures may include:
Encrypted connections (HTTPS)
Secure authentication
Access controls
Routine software updates
Security monitoring
Backup procedures
While we strive to maintain a secure environment, no internet-based system can guarantee absolute security.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
Maintain customer accounts
Provide purchased services
Meet legal obligations
Resolve disputes
Prevent fraud
Enforce our agreements
When information is no longer required, it is securely deleted or anonymized where reasonably practicable.
11. Your Privacy Rights
Depending on your location and applicable laws, you may have rights regarding your personal information.
These rights may include the ability to:
Access your personal information
Correct inaccurate information
Update your account information
Request deletion of personal data
Restrict certain processing activities
Object to specific processing
Withdraw consent where processing is based on consent
Request a copy of your personal information where applicable
We will respond to verified requests within the timeframes required by applicable law.
12. Children’s Privacy
Forex Royal AI is intended for adults.
Our products and services are not directed toward individuals under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete the information promptly.
13. Third-Party Websites
Our website may contain links to external websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
Users should review the privacy policies of any external websites they choose to visit.
14. Account Security
You are responsible for maintaining the confidentiality of your account credentials.
You should:
Choose a strong password
Keep your login information private
Notify us immediately if you suspect unauthorized access
Sign out from shared devices
Forex Royal AI cannot be responsible for unauthorized account access resulting from compromised user credentials.
15. Analytics and Website Improvement
We may use website analytics tools to better understand how visitors interact with our website.
Analytics information helps us evaluate:
Website performance
Popular content
Navigation patterns
Device compatibility
User experience improvements
Whenever possible, analytics data is aggregated and used to improve our services rather than identify individual users.
16. Legal Compliance
We may disclose personal information when we reasonably believe disclosure is necessary to:
Comply with applicable laws
Respond to lawful government requests
Enforce our agreements
Protect our legal rights
Prevent fraud
Investigate security incidents
Protect customers or the public where required by law
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, technology, or business practices.
The updated version will always be published on this page together with a revised “Last Updated” date.
Your continued use of our website or services after changes become effective constitutes acceptance of the updated Privacy Policy.
18. Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact Forex Royal AI using the contact information available on our website.
We are committed to responding to privacy-related inquiries in a timely, transparent, and responsible manner.